At Basa9, we believe protecting your personal information is our greatest responsibility. In this Privacy Policy, we clearly explain what data we collect, how we collect it, and why.
The measures we follow to protect your privacy
All data transfers on the Basa9 platform are secured with 256-bit TLS/SSL encryption. Your password, payment details, and personal data are never stored in plain text.
We only collect information that is genuinely necessary to provide our services. Requesting or storing unnecessary personal data is against Basa9's Privacy Policy.
Basa9 never sells your personal information to advertisers or third parties. Your data is used solely to manage your account and improve our services.
Basa9 complies with the European GDPR and international data protection standards. We ensure full transparency in how your data is processed and never use your information without your consent.
Only authorized staff can access your data, for specific and limited purposes. All access is logged and regularly monitored.
You can view, correct, or request deletion of your stored information at any time. You have full control over your data.
By using the Basa9 platform, you agree to this Privacy Policy. This policy has been written in plain language with Bangladeshi users in mind.
Basa9 (basa9.org) is an international online gaming and betting platform. This Privacy Policy ("Policy") governs the data collection, use, and protection practices between Basa9 and all its members.
We believe every user has the right to know where their data goes, how it is used, and how well it is protected. That is why this policy has been written to be clear and straightforward — without complex legal language.
This policy applies to the Basa9 website, mobile app, and all associated services. If you have any questions, feel free to contact us at any time.
Basa9 only collects the information necessary to deliver its services. Details on the different types of data are provided below:
| Type of Data | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Email | Account creation and communication | Yes |
| KYC documents | Identity Verification & Legal Compliance | Yes |
| Payment Information | Transaction Processing | Yes |
| IP address | Security & Fraud Prevention | Automatic |
| Cookie Data | Improving User Experience | Optional |
Basa9 uses your information solely for the specific purposes listed below — never for any additional or unauthorized purpose:
Your data is never sold to third parties for advertising purposes. Promotional emails are not sent without your consent. Your financial information is never stored unsecured on any external server.
Basa9 uses cookies on its platform to enhance your experience. Cookies are small data files stored in your browser. The types of cookies we use include:
These cookies are essential for the basic functionality of the platform — maintaining login sessions, security verification, and core service delivery.
Used to remember your preferences and settings — such as language selection and theme preferences.
Understanding which parts of the platform are used most — this data is collected entirely anonymously.
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
Basa9 does not generally share your personal information with third parties. Sharing may occur only in the specific circumstances outlined below:
Before sharing data with any third party, we verify that they follow the same standard of data protection.
Basa9 employs industry-standard security technologies to protect your information. The core layers of our security infrastructure are:
In the event of a data breach, we will notify affected users and the relevant regulatory authorities within 72 hours and take immediate action.
Basa9 retains your information only for as long as necessary. The retention periods for different types of data are as follows:
| Type of Data | Retention Period | Reason for Retention |
|---|---|---|
| Account information | 5 years after account closure | Legal obligation |
| Transaction History | 7 years | AML Policy |
| KYC documents | 5 years | Regulatory Requirements |
| Log Files | 12 months | Security Review |
| Analytics Data | 24 months | Service Improvement |
When the retention period ends, your data is securely deleted or anonymized so you can no longer be identified.
Under Basa9's Privacy Policy, you have the following rights. To exercise any of these rights, please contact our support team:
You have the right to know what information we hold about you.
The right to request correction of inaccurate or incomplete information.
The right to request deletion of your data under certain circumstances.
The right to request that processing of your data be restricted for specific purposes.
The right to export your information in a structured, portable format.
The right to object to the use of your data for specific purposes.
Basa9 is strictly intended for individuals aged 18 and above. We do not knowingly collect data from minors.
Age is verified at registration and reconfirmed during the KYC process. If we become aware that a minor has created an account, it will be closed immediately and all associated data will be deleted.
If you suspect your child is using an online gaming platform, please notify our support team immediately. We will take prompt action.
Basa9 may update this Privacy Policy from time to time. For any significant changes, we will:
Continued use of the platform after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please contact us:
For data protection requests, we typically respond within 30 business days.
This Privacy Policy is governed by international data protection laws and the regulations of Basa9's licensing authority.
Answers to Our Members' Most Common Privacy Questions
Basa9's Privacy Policy is built on complete transparency. We use the highest-grade technology to protect your personal information. Register today and enjoy a safe gaming experience.